The Next Iteration Of Retail Is All About The Customer Experience

February 26, 2018
By Julie Littman, Bisnow Bay Area

As more big-box stores declare bankruptcy and announce closures, landlords are dealing with more large, vacant spaces. Many Bay Area landlords see these vacant spaces as an opportunity instead of a death knell. 

"Jamestown Properties Senior Vice President Joshua Callahan said creating an experience is not automatic. The center has to be well-designed and programmed to meet the needs of the tenants and shoppers....At its Ghirardelli Square, Jamestown Properties has created kid-friendly programming and will add more family-oriented retailers and amenities."

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